I have a housing loan with CIMB so one of their requirement is to send them every year a fire insurance certificate of my apartment. Usually they will send email reminder but last year they didn’t.
I take fire insurance under my apartment JMB because it is much cheaper around RM70 only vs CIMB fire insurance around RM238.
I noticed in January, CIMB charged me the fire insurance to my housing loan account because I didn’t send them my fire insurance certificate that I took with my apartment JMB.
How To Cancel The Fire Insurance
Send your JMB fire insurance certificate or other fire insurance that you take with other insurance company to csa.insurance@cimb.com
Please include your name and housing loan account with CIMB.
How Long It Takes for CIMB to Cancel the Fire Insurance Charges?
It takes around 1 month, as I send my cancellation request on 22th January 2202 and the charge is reverted back by 22nd February 2022.
Red circle: the fire insurance charge by CIMB
Green circle: the reverse payment from CIMB
The good thing CIMB refunded the full amount.