I had one Unifi Mobile number that I want to terminate. So I called 100 Unifi call centre on how to terminate. According to them I can terminate my Unifi Mobile either
Going to TM Point
via online chat at Unifi.my
I wonder why I can’t terminate via phone call. Anyway I chose to terminate via online chat because I don’t want to waste time going to TM Point.
Surprisingly it was a breeze to do the termination via online chat.
Unifi Mobile Verification of the Rightful Phone Number Owner
Unifi agent asked for:
Phone number to be terminated
My Identity Card number
Registered email
unifi mobile termination – verification process
Additional Information In Case Refund
The Unifi agent also asked my banks details in case needs to refund any extra payment.
Bank Name
Bank account number
Bank holder name
Bank type (Islamic or conventional)
Home address
required info to terminate unifi mobile
Explanation of The Termination
The line will be terminated within 1-3 working days
Charges will be pro rated
Final bill will be the next bill.
unifi mobile termination – explaination on the process
Conclusion
It was easy to terminate my Unifi Mobile line. The hard part is only to find the termination category in the online chat.
I bought a lock with digit combination at Shopee. Unfortunately the lock can’t be open even though it is set to 0-0-0-0.
I contacted seller via Shopee and WhatsApp and they asked me to return the item.
whatsapp with seller on malfunction device and asked to return
So I just follow the steps in Return / Refund and choose the right reason.
Return / Refund due to Faulty Product – Malfunction / Not Work As Intended
I choose “Faulty Product” as reason to return it back.
After click submit, I need to share photos of it. So I just share my WhatsApp discussion with the seller that asked me to return it.
After submit the photos, Shopee asked me to drop off the product at any J&T branch and show them the bar code.
shopee return refund due to device doesnt work as intented – giving proofs
shopee return refund due to malfunction drop off jnt bar code
Drop Off The Faulty Product at J&T Branch
On 30th June 2022, I went to J&T Bukit Jelutong, Shah Alam to drop it off. I needed to purchase 25 cent of packaging bag from J&T. I thought everything is covered by Shopee but it is only the postal cost is covered by Shopee.
Then J&T has to scan the bar code and the “Return / Refund” status change to seller needs to respond by 5th July 2022.
jnt office at bukit jelutong shah alamshopee return malfunction lock – use jnth packaging bagshopee return malfunction device – jnt bar code
Return / Refund In Progress
After J&T scanned the bar code, the Return / Refund status change to “Return in Progress” and you will know by when Seller must respond before Shopee can process the refund.
shopee return refund in progressshopee return refund due to malfunction product – being delivered
My Money & Coins Successfully Refunded
I received my money and coins on the same day which is 30th June 2022 at night. Seller was fast in confirming the refund.
1) Seller was trusted one because don’t argue much on the faulty product.
2) But seller’s mistake is, he didn’t check the product before shipping out.
3) I only bought sellers with 4.9 stars rating and above and also see whether a seller is professional in responding bad rating. If seller criticizes buyer on bad rating then I won’t buy from this kind of seller
4) Shopee is fast in refunding my money as long as Seller is co-operative.
5) Return process due to faulty product was quite easy as long you have J&T branch nearby.
I wanted to buy Wifi 6 router because most of my mobile devices supported Wifi 6 so I can have higher internet speed. I found a Wifi 6 router costs around RM500.
Free Wifi 6 Router from Unifi
In luck of event, I received a WhatsApp message from Unifi to upgrade my Wifi router to Wifi Router 6. At first I ignore it because I was afraid it was a scam. I received 2nd message from Unifi following up with me if I want to upgrade.
unifi send promo message to upgrade wifi 6 router
When I call 100 (Unifi call centre) to verify this, it seems they were also not aware about it. Until I received email from Telekom Malaysia asking whether I want to upgrade my wifi to wifi 6 only then I believe it was not a scam.
Wifi 6 Router Confirmation Form
unifi wifi 6 upgrade confirmation form
Confirmation Message from Unifi After Form Submission
unifi confirmation of wifi 6 router upgrade
To get free Wifi 6 Router from Unifi, I need to sign 2 years contract with them which I accepted because I didn’t plan to switch.
Delivery
I registered my Wifi Router 6 on 10th June 2022 and on 20th June 2022 I received WhatsApp message saying there would be slight delay in delivering my Wifi router.
WhatsApp from unifi delay on delivery of wifi router
On 30th June 2022, I received WhatsApp message that I would received my Wifi router in 2 days time.
Unifi informs getting wifi router 6 in couple of days
Finally, I received my Wifi 6 router on 1st July 2022. It took 20 days for the Wifi 6 to be delivered vs within 14 days as promised.
Surprisingly I didn’t know that there is Mesh Wifi included in the package.
received unifi wifi 6 routerUnifi wifi 6 router and its mesh wifi
