Every year I renew my car insurance with MyEG. This year, MyEG changed the agent because the previous agent resigned from MyEG.
The new MyEG agent is lousy in his response to my query and because of that I tried Bjak service.
Bjak vs MyEG Car Insurance Quotation
Bjak is cheaper by RM30 vs MyEG not much difference.
Car Insurance Providers Choices
Bjak gives you list of car insurance providers for you to choose from with their respective pricing. I choose the cheapest one.
Customer Service Responsiveness
Bjak seems to be automated customer service but if question is really custom their human customer service will respond quickly.
I had bad experience with MyEG agent for this car insurance cause he seems not care to respond or to assist with my inquiry.
When I tried to change agent, I couldn’t. This is the major reason I switched to Bjak.
Car Insurance Cover Notes Delivery
After payment to Bjak, I received near immediately my car insurance cover notes. Similar response time for MyEG.
Overall Review
Bjak
Pricing: 5/5
Customer Service Responsiveness: 5/5
Car Insurance Cover Notes Delivery: 5/5
Ease of Use: 5/5
Overall:5/5
MyEG
Pricing: 3/5
Customer Service Responsiveness: 2/5
Car Insurance Cover Notes Delivery: 5/5
Ease of Use: 4/5
Overall 3/5